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Data Science Manager, Online Customer Experience Intelligence (Remote) in Atlanta, GA in Home Depot

Data Science Manager, Online Customer Experience Intelligence (Remote)

Company: Home Depot

Job description: Position Purpose:

The Data Science Manager is responsible for leading a team of data scientists (individual contributors), ensuring that their efforts drive business profitability, increased efficiencies and improved customer experience. This role leads overall programs, maximizing resources, partnering with project teams and business partners, and supports problem solving efforts. Data Science Managers provide leadership, mentoring, and coaching to team members, along with supporting their development of business and technical skills . Based on the specific data science team, this role would need to be Proficient in one or more data science specializations, such as optimization, computer vision, recommendation, search or NLP.
As a Data Science Manager, you will provide executive summaries to all levels of the organization and leverage your business knowledge and network to identify opportunities to leverage data science solutions. This role is expected to collaborate with other Data Science Managers across the organization for aligning strategies and effectively managing talent. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency to solutions and recommendations.
Key Responsibilities:


Direct Manager/Direct Reports:

  • This position typically reports to Senior Manager or above
  • This position has Direct Reports & manages programs

Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

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  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:

  • 9+ years of experience in business intelligence and analytics
  • Previous people or project team management experience
  • Expertise in predictive modeling, data mining and data analysis
  • Mastery running queries against data (preferably with Google BigQuery or SQL)
  • Proficient with data visualization software (preferably Tableau)
  • Mastery utilizing statistical techniques to identify key insights that help solve business problems
  • Proficient in Prescriptive Modeling like optimization, computer vision, recommendation, search or NLP
  • Demonstrated proficiency in predictive modeling, data mining and data analysis
  • Experience managing and growing team members in a professional setting

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Preferred Education:

  • No additional education

Minimum Years of Work Experience:

  • 8

Preferred Years of Work Experience:

  • No additional years of experience

Minimum Leadership Experience:

  • None

Preferred Leadership Experience:

  • None

Certifications:

  • None

Competencies:

  • Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
  • Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization
  • Business Insight: Applying knowledge of the business and the marketplace to advance the organization’s goals
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals
  • Directs Work: Provides direction, delegating and removing obstacles to get work done
  • Drives Engagement: Creating an environment where people are motivated to do their best to help the organization achieve its objectives
  • Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
  • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
  • Persuades: Using compelling arguments to gain the support and commitment of others
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies

Pay Rate: 140,000 – 280,000 Salary

Expected salary:

Location: Atlanta, GA

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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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