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Social Media Specialist / Customer Service ID - 10742

We’re Hiring! Immediate Opening for Customer Service & Social Media Coordinator

Are you a people person who’s not afraid to pick up the phone and make things happen? Do you enjoy helping others, staying organized, and being creative online? We’re looking for a confident, outgoing, and tech-savvy superstar to join our team immediately!

Position: Customer Service & Social Media Coordinator
Type: Full-Time
Location: 1144 N Grove St, Anaheim, CA 92806
Start Date: ASAP – We’re ready when you are!

What You’ll Do:

  • Communicate with customers via phone, email, DMs, and social media comments
  • Comfortably make outbound calls to assist contractors, architects, and clients—making sure they have the right supplies, information, and support
  • Build strong relationships and follow up to ensure satisfaction and success on every order
  • Manage and schedule engaging content across social platforms (Instagram, Facebook, TikTok, etc.)
  • Monitor reviews, messages, and brand mentions to maintain a positive online presence
  • Collaborate on fun campaigns, promotions, and new ways to connect with our audience
  • Track and share customer feedback to help us improve and grow

What We’re Looking For:

  • Strong written and verbal communication skills
  • Outgoing, professional, and not shy about making calls and starting conversations
  • Friendly and solution-oriented attitude
  • Familiar with social media platforms and content tools
  • Organized, dependable, and comfortable working in a fast-paced environment
  • Bonus points for experience in customer service, construction supply, or marketing (but we’re happy to train the right person!)

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Why You’ll Love It Here:

  • Flexible schedule and work environment
  • Supportive, down-to-earth team that values your ideas
  • Growth opportunities within the company
  • A chance to truly make an impact every day

Job Type: Full-time

Pay: $17.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Parental leave
  • Professional development assistance
  • Retirement plan

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends
  • Overtime

Work Location: In person

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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