Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

SENIOR CLERK - 64027507 ID - 12357

 

Your Specific Responsibilities:

The incumbent performs a variety of clerical duties related to Epidemiology, Disease Control and Immunization Services (EDC-IS) and is cross trained across clinics. Duties include front desk reception/greeting, appointments, registration/eligibility, financial clerk/cashiering.  Medical Records /Electronic Health Record (EHR), daycare vaccine records audits and phone operations. Assignments vary according to support service needs at any given time; the incumbent will be flexible and accept change readily. Incumbent will follow Health Insurance Portability and Accountability Act (HIPAA) and information security regulations set by federal, state and local policies to ensure confidentiality and privacy of the client health information. Incumbent will establish good rapport with staff and clients and provide excellent customer service. Incumbent is expected to adhere to established Health Department policies and procedures.

 

Front Desk Duties: Greets client in an appropriate manner, determine purpose of visit, direct client for specific destinations. Communicate with community partners to obtain proper Immunization History as needed. Provides necessary forms for completion and makes copies of client’s picture ID. Answer customer’s questions and provide information. Obtains authorizations for 3rd party billing as required. Schedules appointments for immunization clinics as well as daycare vaccine record audits.   Prints daily appointment list, answers telephone, forward calls, provide information and takes messages. Calculates and submits Daily census report.

 

Registration Duties and Daycare vaccine audits: Interviews patient/parent or guardian and records demographic information and insurance information into HMS/FLSHOTS. Checks, verifies, and records FMMIS, TransactRX information on each visit. Scan and upload required ID/forms into HMS. Distribute up-to-date required and/or recommended Vaccine Information Statements (VIS) on each visit. Safeguard the integrity of the databases by ensuring that the client is properly registered in accordance with the Health Management System (HMS) and Florida SHOTS (State Health Online Tracking System) policies and ensures that records are not duplicated. Protects the security of electronic (EHR) or hard copy medical records to ensure that confidentiality is maintained.  Ensures that the client’s medical record/EHR is completed following MDCHD policy and procedure and Department’s Health Record Policy, utilizing approved forms/screens and following program requirements. Prepares and witnesses consent forms and release of information on all clients as needed. In addition, the senior clerk will schedule appointments at the daycares and review vaccine records to ensure compliance. The senior clerk will be rotated through immunization clinic duties and daycare audits based on immunization program needs.

 

Protects the security of medical records/EHR to ensure that confidentiality is maintained. Ensures that the client's medical record/EHR is completed following policy and procedures. Utilizes approved forms/screens. Scans and files registration and clinical documents. Processes release of information (ROI) request ensuring that valid authorization has been given by the client or the client's legal representative; releases information to persons and agencies according to policy and regulations.

 

Respond to public health fair request and performs activities including assessment of individual client’s immunization records and provide appropriate documentation as needed.

 

Participates in workgroups, attends meetings, conference all and training as requested.  Complies with program’s protocols for calling in sick, tardiness and/or leave request.  Respond to FDOH emergency alerts and Continuity of Operations Plan (COOP) call down list, etc.  Ensures that email communications are maintaining daily.

 

Performs all other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

 

  • Knowledge of correct grammar usage.
  • Ability to prepare reports and correspondence.
  • Ability to plan, organize and coordinate work activities.
  • Ability to develop and implement office procedures
  • Ability to follow instructions.
  • Ability to review data for accuracy and completeness.
  • Ability to perform basic arithmetical calculations.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to use a computer and basic word programs.
  • Knowledge and skill in providing good customer service.
  • Knowledge of Health Insurance Portability Accountability Act Privacy.

    

 

Qualifications:

Minimum –

Customer service experience.

Preferred –

Incumbent in this position is preferred to be bilingual in English and Spanish.

 

Where You Will Work:

8175 N.W 12th Street, Miami, Florida. 33126.

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

  • Flexible Spending Accounts;
  • Tuition waivers;
  • And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

 

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Location:  

MIAMI, FL, US, 33126


Nearest Major Market: Miami

Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts