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Product Support Engineer - Air Defense ID - 13547

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM
The Deployment Engineering team at Anduril is dedicated to the operational success of our cutting-edge products in the defense technology sector. They manage the support and sustainment of Anduril systems, ensuring optimal performance and longevity throughout their lifecycle. By partnering closely with engineering, manufacturing, reliability, and operations teams, they deliver exceptional support to both deployment and product teams. The team develops comprehensive product support and sustainment strategies, implementing robust systems that maintain high standards for our advanced technologies in the field. Through their efforts in sustainable product management, the Deployment Engineering team plays a crucial role in Anduril's continued innovation and success.

ABOUT THE JOB

As a Product Support Engineer at Anduril, you will lead the charge in developing and implementing hardware sustainment strategies for our cutting-edge defense technology products. Your role will be pivotal in ensuring the longevity, reliability, and operational readiness of our systems throughout their lifecycle. You'll collaborate extensively across engineering, quality, reliability, and operations teams to create and maintain comprehensive product sustainment plans. A key responsibility will be owning the maintenance strategy, working hand-in-hand with manufacturing engineers to develop precise work instructions. Your expertise will be crucial in partnering with engineers and technical writers to develop and maintain up-to-date product manuals. In this role, you'll also interface with demand, supply, and logistics teams to make informed recommendations for spares and maintenance procedures, ensuring optimal product support. Your involvement will span all aspects of product development and system sustainment activities, from initial design and planning to ongoing improvements. The ideal candidate will be a self-starter who thrives in dynamic environments, possesses a deep understanding of complex military systems, and can drive innovation in product support and sustainment strategies. Additionally, you'll partner closely with environmental health and safety teams to guarantee that our products meet the highest safety standards. This multifaceted role offers the opportunity to make a significant impact on Anduril's product lifecycle management and contribute directly to our mission of advancing defense technology.

WHAT YOU'LL DO

REQUIRED QUALIFICATIONS

  • Demonstrates a detailed and extensive technical expertise and application of engineering principles
  • Proficiency in CAD software and product lifecycle management tools
  • Knowledge of reliability engineering and predictive maintenance techniques
  • Familiarity with military standards and specifications
  • 5+ years of demonstrated experience working in a high rigor environment (aerospace, automotive, security systems, medical devices, nuclear, etc.)
  • Ability to work effectively in unstructured environments and adapt to changing priorities
  • Strong self-motivation and ability to work independently
  • Exceptional problem-solving skills and analytical thinking
  • Possess high attention to detail and strong organizational skills.
  • Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements
  • Demonstrated ability to learn and master new technologies quickly
  • Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Engineering (Mechanical, Electrical, Aerospace, or related field)
  • 5+ years of experience in product support, sustainment, or systems engineering
  • Experience reviewing technical drawings/schematics.
  • Understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics).
  • Broad knowledge of Integrated Logistics Support (ILS) processes, including sustainment and supportability principles and concepts.
  • Experience with complex military systems or defense technology products
  • Willingness to travel for on-site support and customer engagements


US Salary Range

$120,000—$180,000 USD

 

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

  • Platinum Healthcare Benefits: For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you.
    • For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
    • For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
  • Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
  • Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
  • 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
  • Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
  • Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
  • A professional development stipend is available to all Andurilians.
  • Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
  • Company-funded commuter benefits available based on your region.
  • Relocation assistance (depending on role eligibility).
  • 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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