Medical Billing Office- Entry Level ID - 11171
A well-established and growing Medical Billing & Coding company based in North Orlando.
A Front Desk Medical Billing Patient Advocate is responsible for handling billing and insurance claims. Job duties include answering telephones and responding to and sending faxes and/or emails, responsible for incoming and outgoing mail. In addition to scheduling patient visits and assisting with questions about the facility, the front desk candidate will also receive patient payments, record them in a database and provide receipts to patients, work within multiple EMR (Electronic Medical Records) platforms, clearinghouses, and payor portals. This position works collaboratively with the Account Management team and in accordance with established billing and collections policies and procedures.
Position is NOT remote - 100% in an office atmosphere
ACCEPTING Entry Level candidates - if you meet these requirements:
- Tech savvy - can navigate through software (after training) and can pick up training quickly
- In school or will be graduating school for medical billing & coding
Preferred 2 years' experience in a front desk medical office position BUT will open this position to Entry Level candidates with little to no experience
Experienced and comfortable with calling insurance companies OR is comfortable with speaking on the phone & is articulate
Preferred 2-4 years of college OR customer service background OR has completed or in school for medical billing.
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Strong verbal and written communication skills as you will be speaking with patients, insurance representatives, medical billing staff, and/or Account Management team on a weekly basis
Must have worked with EMR software OR is "tech savvy" and is willing to learn new software
Anatomy and medical terminology knowledge preferred BUT not required.
Experience with taking phone calls, scheduling appointments, taking patient payments OR has customer service background BUT MUST be comfortable with speaking on the phone.
Proficiency in Microsoft Office specifically Excel and Word
Strong computer and typing skills
Experience calling payers for claim status is extremely helpful BUT not required
70% of day will be on the phones.
Obtains revenue by recoding and updating financial information; filing, collecting and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level; scheduling equipment service and repairs.
Protects patients' rights by maintaining confidentiality of personal and financial information
Answer telephone calls from patients requesting to make a payment, schedule an appointment, etc.
Protect the security of medical records to ensure that confidentiality is maintained
Enter data, such as history and extent of disease, diagnostic procedures, and treatment into computer database
Compile, abstract and maintain patient medical records to document condition and treatment
MUST be able to wear telephone headset for 70% of your day
MUST be able to use a landline telephone/phone through PC software to speak to patients, clients, insurance companies and/or assigned by senior management. '
MUST be able to verbally speak without accommodations - face to face, through landline, through PC phone, video conferencing
MUST be able to view computer screens for the duration of your work shift.
Continuous sitting throughout the work shift
Repetitive movements of hands, fingers and arms for typing and/or writing during work shift
Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc.
Work requires hand dexterity for office machine operation
PERFORMANCE MANDATES
Timely completion of all required and staff development elective education courses