KPMG hiring Freshers ServiceNow Business Analyst ID - 12949
<p>Job Description</p>
<p>ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT, GRC, Cyber, Risk processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed. </p>
<p>• 1 to 3 years of experience in IRM, GRC, Cyber SecOps design, transition or operations processes </p>
<p>• Experience in business analysis and configuration or administration of IRM, SecOps modules of ServiceNow Platform </p>
<p>• Understanding Scrum Methodology </p>
<p>• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design </p>
<p>• Expert organizational and time management skills with the ability to priorities, self-starter able to work independently with minimum of supervision </p>
<p>• Prior BA experience with other GRC tools, platforms – Archer, MetricStream, Open Pages etc. </p>
<p>• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members </p>
<p>• Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, </p>
<p>• Decompose high-level information into details, </p>
<p>• Facilitation skills to assist gathering requirements in workshops and provide training to clients and internal team members </p>
<p>• Use of industry recognized technologies in order to facilitate work environment </p>
<p>• Demonstrate experience in communicating across all levels of an organization, at the most senior levels </p>
<p>RESPONSIBILITIES<br />
Servicenow IRM, SecOps Transformation Projects where in the responsibilities may include one or all form the following: </p>
<p>1. Partnering with business users to gather all requirements to formulate business specifications and translating those into business functionality. </p>
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
<p>2. Documenting workflows and results of business analysis and obtaining sign-off from users on specifications. </p>
<p>3. Assisting the technical team in translating application functionality into application architecture and the production of a business functionality requirements statement. </p>
<p>4. Communicating the business directives, goals, and needs to the technical team and serving as business interface from the enterprise’s operational management team managing expectations and defining business satisfaction metrics. </p>
<p>5. Designing and executing test plans to ensure that business requirements and functional specifications are implemented properly and meet ROI objectives. </p>
<p>6. Understanding the long-term business objectives and suggesting strategies to meet those objectives; introducing innovation to business processes through technology if appropriate. </p>
<p>7. Assisting the enterprise’s business operations staff in developing content or other materials; recommending enhancements and identifying new business requirements </p>
<p>8. Applies knowledge of system capacity to determine feasibility of projects. </p>
<p>9. Maintains current knowledge of new hardware and software and recommends upgrading to maintain efficient operation. </p>
<p>10. Works with IT application analysts and programmers as necessary. </p>
<p>11. Performs analysis of department production and redesigns workflow if appropriate </p>
<p>12. Develops, edits and maintains operating procedures and standards manuals. </p>
<p>13. Serves as a consultant to the enterprise in work measurement, system studies or cost/effectiveness analysis. </p>
<p>14. Provides assistance as required to organizations outside of the enterprise to improve internal procedures that may be advantageous to the enterprise. </p>
<p>15. Conducts training sessions to implement new or improved systems and procedures. </p>
<p>16. Conducts meetings on all levels of management for purposes of presentations, reviews, approvals of recommendations, etc. </p>
<p>17. Performs at or above the enterprise’s performance standard and specifically for procedures development and analysis. </p>
<p>18. Assumes additional responsibilities as assigned. </p>
<p>19. Recognizes and identifies potential areas where existing business services policies and procedures require change, or where new ones need to be developed, and make recommendations in these areas.</p>
<p>QUALIFICATIONS<br />
Any BE/BTech, ME/MTech graduates are preferred.</p>
<p>Certifications preferred but not mandatory </p>
<p>Certifications preferred but not mandatory </p>
<p>• ServiceNow Certified System Administrator (must have), specific module: presales/microcertifications</p>
<p>• Business Analyst certification, IIBA, PMI – (PBA), or equivalent </p>
<p>• CISA, CISM </p>
<p>• ISO 27001<br />
</p>
ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT, GRC, Cyber, Risk processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed.
• 1 to 3 years of experience in IRM, GRC, Cyber SecOps design, transition or operations processes
• Experience in business analysis and configuration or administration of IRM, SecOps modules of ServiceNow Platform
• Understanding Scrum Methodology
• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
• Expert organizational and time management skills with the ability to priorities, self-starter able to work independently with minimum of supervision
• Prior BA experience with other GRC tools, platforms – Archer, MetricStream, Open Pages etc.
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members
• Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts,
• Decompose high-level information into details,
• Facilitation skills to assist gathering requirements in workshops and provide training to clients and internal team members
• Use of industry recognized technologies in order to facilitate work environment
• Demonstrate experience in communicating across all levels of an organization, at the most senior levels
RESPONSIBILITIES
Servicenow IRM, SecOps Transformation Projects where in the responsibilities may include one or all form the following:
1. Partnering with business users to gather all requirements to formulate business specifications and translating those into business functionality.
2. Documenting workflows and results of business analysis and obtaining sign-off from users on specifications.
3. Assisting the technical team in translating application functionality into application architecture and the production of a business functionality requirements statement.
4. Communicating the business directives, goals, and needs to the technical team and serving as business interface from the enterprise’s operational management team managing expectations and defining business satisfaction metrics.
5. Designing and executing test plans to ensure that business requirements and functional specifications are implemented properly and meet ROI objectives.
6. Understanding the long-term business objectives and suggesting strategies to meet those objectives; introducing innovation to business processes through technology if appropriate.
7. Assisting the enterprise’s business operations staff in developing content or other materials; recommending enhancements and identifying new business requirements
8. Applies knowledge of system capacity to determine feasibility of projects.
9. Maintains current knowledge of new hardware and software and recommends upgrading to maintain efficient operation.
10. Works with IT application analysts and programmers as necessary.
11. Performs analysis of department production and redesigns workflow if appropriate
12. Develops, edits and maintains operating procedures and standards manuals.
13. Serves as a consultant to the enterprise in work measurement, system studies or cost/effectiveness analysis.
14. Provides assistance as required to organizations outside of the enterprise to improve internal procedures that may be advantageous to the enterprise.
15. Conducts training sessions to implement new or improved systems and procedures.
16. Conducts meetings on all levels of management for purposes of presentations, reviews, approvals of recommendations, etc.
17. Performs at or above the enterprise’s performance standard and specifically for procedures development and analysis.
18. Assumes additional responsibilities as assigned.
19. Recognizes and identifies potential areas where existing business services policies and procedures require change, or where new ones need to be developed, and make recommendations in these areas.
QUALIFICATIONS
Any BE/BTech, ME/MTech graduates are preferred.
Certifications preferred but not mandatory
Certifications preferred but not mandatory
• ServiceNow Certified System Administrator (must have), specific module: presales/microcertifications
• Business Analyst certification, IIBA, PMI – (PBA), or equivalent
• CISA, CISM
• ISO 27001
", "datePosted" : "2024-04-02", //"datePosted" : "2024-04-02", "validThrough" : "2025-12-31", //"validThrough" : "2025-02-06", "employmentType": ["FULL_TIME", "PART_TIME"], "hiringOrganization" : { "@type" : "Organization", "name" : "HR Admin" }, "salaryCurrency": "USD", "baseSalary": { "@type": "MonetaryAmount", "currency": "USD", "value": { "@type": "QuantitativeValue", "minValue": "20.00", "maxValue": "30.00", "unitText": "HOUR" } }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements":[ { "@type": "Country", "name": "Canada" } ], "jobLocation": { "@type": "Place", "address": { "addressCountry": "Canada" } } }
