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Guest Services Host ID - 12264

Description

If you like to help guests plan an exciting day, can start a conversation with a stranger, and want to work with a fun team, consider joining the Guest Services team as a Host !

The Guest Services Host position is highly interactive with our guests in a dynamic and fun working environment. Located throughout the Museum, our host team provides excellent customer service through ticket & membership sales or while operati ng one of our exciting experiences . You’ll w elcome our guests to the Museum at the t icketing d esk, usher our guests into one of our theaters , operate a virtual reality experience, and more while s etting the tone for a great Museum experience. You’ll even get to see an Infinity movie or Planetarium show in the process. How can you beat that?

Job Class: Part Time

Hiring Range: $20.00

Work Schedule: Part time (Monday, Friday, Sunday) (Friday, Saturday, Sunday) (Thursday, Friday, Sunday)

Essential Duties

  • Provides engaging and meaningful guest experiences through outstanding customer service and assistance at various Museum venues.
  • Uses ticketing system for point of sale transactions, membership enrollment/renewal, and basic sales order.
  • Us hers guests into the Infinity Theater: check tickets, distributes and collects glasses, provides customer service as needed in the theater. 
  • U shers guests into the Planetarium Theater: check tickets, runs show controls and provides service in the theater. 
  • O perates Virtual Reality Experience: Orient guests to the experience, assist with VR headsets, engaging in basic technology troubleshooting as needed.
  • P rovides a welcoming, safe and fun environment for our guests through outstanding service and guest assistance .


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Minimum Qualifications/Requirements

  • High school diploma or equivalent required
  • Able to work holidays, weekends, and evenings
  • 1 years’ experience in a fast paced service environment.


Ideal Candidate Will Be/Have

  • Excellent customer service 
  • Bilingual is a plus (Spanish/English)
  • Cash handling experience


Application Instructions

Please submit your resume by 6:00 p.m. MT on April 18th, 2025. Applications will not be accepted after this time. DMNS reserves the right to close the position prior to this date. Applications may only be accepted electronically via the Museum's website .

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