Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Ground Operations Crew ID - 12142

Position Summary 

The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, and assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist customers when needed and complies with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather-related conditions.   

 

Essential Responsibilities 

  • Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment 

  • Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.) 

  • Works in a ramp environment 

  • Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system 

  • Operates external aircraft equipment 

  • Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories 

  • Assist customers with special needs, e.g. customers who need assistance in boarding  

  • Guides aircraft to and from aircraft parking locations 

  • Carry a handheld radio and communicate effectively with proper radio etiquette 

  • Occasionally assist with loading and unloading mail, small packages and human remains 

  • Ensure and maintain a safe environment and operation  

  • Other duties as assigned  

 

Minimum Experience and Qualifications 

  • High School Diploma or General Education Development (GED) Diploma 

  • One (1) year of customer service or sales experience  

  • Must be at least 18 years old 

  • Complete fluency in written and spoken English 

  • Must be able to adhere to JetBlue Uniform Policy Manual Standards  

  • Able to follow safety guidelines 

  • Able to perform under pressure and within fixed time constraints 

  • Able to work in all types of weather conditions 

  • Able to make occasional trips to other locations for training or temporary assignment 

  • Must be able to give and receive verbal communication 

  • Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers 

  • Maintaining a positive, good-natured attitude is essential 

  • Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed 

  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge 

  • Depending on location, may need to acquire and maintain a United States Customs Clearance 

  • Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards 

  • Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring 

  • Available for occasional overnight travel (10%) 

  • Must pass a pre-employment drug test 

  • Must be legally eligible to work in the country in which the position is located 

  • Authorization to work in the US is required, this position is not eligible for visa sponsorship 

  • For internal candidates, good standing in attendance performance and safety 

 

Preferred Experience and Qualifications 

  • Previous airline experience 

  • Proficient with Microsoft Office suite 

 

Crewmember Expectations:  

  • Regular attendance and punctuality 

  • Potential need to work flexible hours and be available to respond on short-notice  

  • Able to maintain a professional appearance 

  • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft 

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun 

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards 

  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 

  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 

  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities 

  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. 

 

Equipment:  

  • Computer/Electronic Tablet and other office equipment 

  • Ground service equipment 

  • Handheld radios  

  • Public Address System  

  • Jet bridge and/or air stairs (Customer enplaning/deplaning equipment)  

  • Free-standing computer kiosks used to identify and process Customer reservations  

  • Light Emitting Diode (LED) screens and signs  

 

Work Environment:  

  • Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels 

  • Ability to work weekends or irregular shifts  

  • Able to make occasional trips to other locations for training or temporary assignment 

  • Subject to weather and elevated noise levels within airports  

  • Ability to stand for an extended period of time  

 

Physical Effort:   

  • Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed. 

Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts