Coordinator Rooms ID - 12214
Day One Team Member Benefits – eligible for health benefits and 401k as of Day 1 of employment!
If you enjoy helping guests make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with outstanding training and benefits!
We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Our encouragement drives us in making a positive impact and memorable experiences for our owners, team members and guests. Our Team Members are the HEART of what we do and it’s their talent, passion, and dedication that drives the success of Hilton Grand Vacations.
Why do team members like working for us:
- Benefits on day one
- Daily Pay* – get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days, and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
What will I be doing:
- Provides excellent service while running reports and proactively pre-assigning units to meet owners and guests’ requests.
- Managing the inventory, waitlist, out of order units, task reports and the pre-arrival experience by opening channels of communication with housekeeping and Inventory Management.
- Responds to emails from HOA Acct and Reservations
- Responds to third-party and SALT reviews/messages.
- Reviews websites to ensure accurate information is posted and submit changes through Workfront as needed.
- Assisting with other Front Office functions as needed.
- Carries out reasonable requests by management.
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What are we looking for:
- High School/GED
- 1-3 years related experience.
- Ability to read, analyze and interpret complex documents.
- Ability to create and interpret business communications and reports.
- Minimally intermediate computer skills.
- At minimum basic mathematical skills.
- Highly skilled in solving practical problems, using good judgment to take care of a variety of variables in guest and business situations.
- Excellent interpersonal and service skills.
- General understanding of inventory.
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek’s Most Loved Workplaces list in 2021, being a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, being ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request an accommodation.
