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Administrative Assistant/Receptionist ID - 11349

Job Description

FPI Security Services is looking for an Administrative Assistant/Receptionist for our headquarters in Pembroke Pines, FL. A great candidate would be someone that communicates well in a diverse workplace. Our administrative assistant would communicate regularly with our CEO, Vice President and various departments.

Key Responsibilities

✅ Customer Service & Communication

  • Answer, screen, and direct incoming calls promptly and professionally.
  • Handle inquiries, provide information, and resolve minor issues or escalate them appropriately.
  • Attention to detail, ability to work under pressure, Teamwork.

✅ Scheduling & Coordination

  • Manage and update schedules for security personnel, ensuring proper shift coverage.
  • Coordinate appointments, meetings, and interviews as needed.
  • Communicate shift assignments and schedule changes with security staff in a timely manner.

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✅ Administrative & Office Support

  • Maintain organized records of employee schedules, attendance, and client interactions.
  • Prepare and process documents, reports, and correspondence.
  • Ensure compliance with company policies and procedures.

Qualifications & Skills

✅ Experience: 1-3 years in an administrative, receptionist, or customer service role.
✅ Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
✅ Communication: Strong verbal and written communication skills. Must be able to read, write, and type in English. Bilingual in Spanish is a plus.
✅ Organization: Excellent time management, multitasking, and problem-solving abilities.
✅ Professionalism: Ability to handle sensitive information with discretion and professionalism.
✅ Flexibility: Willingness to adapt to changing schedules and operational needs.

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